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Refund Policy

Refund terms for ZingPDF subscriptions.

ZingPDF is sold on a monthly subscription basis.

Initial purchases

If your first subscription purchase is not a fit, you may request a refund within 14 days of the initial charge by emailing tom@zingpdf.com.

Renewals

Renewal charges are generally not refunded once processed. You can cancel at any time and your subscription will remain active until the end of the current billing period.

Exceptions

  • refunds may still be offered in cases of duplicate billing, accidental purchase, or reproducible product issues
  • refunds may also be provided where required by law
  • Lemon Squeezy, as merchant of record, may issue refunds in accordance with its platform policies

How to request a refund

Email tom@zingpdf.com with your order email, order reference if available, and a short explanation of the issue.