Legal
Refund Policy
Refund terms for ZingPDF subscriptions.
ZingPDF is sold on a monthly subscription basis.
Initial purchases
If your first subscription purchase is not a fit, you may request a refund within 14 days of the initial charge by emailing tom@zingpdf.com.
Renewals
Renewal charges are generally not refunded once processed. You can cancel at any time and your subscription will remain active until the end of the current billing period.
Exceptions
- refunds may still be offered in cases of duplicate billing, accidental purchase, or reproducible product issues
- refunds may also be provided where required by law
- Lemon Squeezy, as merchant of record, may issue refunds in accordance with its platform policies
How to request a refund
Email tom@zingpdf.com with your order email, order reference if available, and a short explanation of the issue.