Refund Policy

ZingPDF is sold on a monthly subscription basis.

Initial purchases

If your first subscription purchase is not a fit, you may request a refund within 14 days of the initial charge by emailing tom@zingpdf.dev.

Renewals

Renewal charges are generally not refunded once processed. You can cancel at any time and your subscription will remain active until the end of the current billing period.

Exceptions

• refunds may still be offered in cases of duplicate billing, accidental purchase, or reproducible product issues
• refunds may also be provided where required by law
• Stripe may process refunds in accordance with the payment flow and platform policies in effect at purchase time

How to request a refund

Email tom@zingpdf.dev with your order email, order reference if available, and a short explanation of the issue.